Frequently Asked Questions

Yes, we have our factory and have been providing professional solutions in the printing and packaging industry for over 20 years.

Cneco Packaging owns a factory in Shanghai, China. We have gained a very good reputation among our customers for our professional, warm, and thoughtful service. Because we know that a long-term business is based on the quality control, price, packaging, delivery time, etc. Warmly welcome you to visit our factory!

Cneco Packaging offers a wide range of packaging options for selection and customization. Our custom packaging boxes include lid and base boxes, magnetic boxes, folding boxes, and Christmas gift boxes. Whether it's size, shape, color, or printing techniques, we offer full customization with low minimum order quantities. Contact us today to request your premium custom packaging samples.

MOQs are flexible and often negotiable depending on customer needs and production processes, usually starting at 500 pieces or more, depending on product type and printing method.

Please offer specifications of the products, such as material, size, shape, color, quantity, surface finishing, etc. If it is possible, please provide design drawings for viewing, as it will be more helpful for confirmation. If not, we will recommend related products and provide detailed information for reference.

We consistently offer the most competitive prices for custom printed boxes in the industry. Pricing is typically determined by five factors: size, box style, printing and finishing, box material, and quantity (the more you order, the more you save). If you have any questions about pricing or choices that may impact your custom packaging order, our professionals are happy to serve you!

Our professional design team will review your custom packaging box design to identify any technical issues (such as resolution, blurriness, cracks, fine lines, and bleed). A specialist will then communicate with you. If you're unsure how to resolve any printing concerns, our prepress representatives are happy to assist.

1) Send inquiries to contact the account manager to request the samples.
2) The stock samples are free. Sample fees are required for customized samples. Both stock samples and customized samples need to charge shipping fees.
3) After placing the order, we will produce samples for your confirmation.
4) The samples will be sent within 7 working days

For most custom packaging orders, our standard turnaround time is approximately 10 business days, with expedited turnaround available in 7 business days. Samples typically require only 3-5 business days. These turnaround times do not include shipping time. If you have specific delivery date requirements, we strongly recommend selecting expedited production and expedited shipping services for your packaging box order.

To ensure the printing quality of our packaging boxes, our company's printing process strictly complies with the international C9 standard to achieve precise solid ink density and registration control, thereby guaranteeing sharp graphic edges, full ink layers, and a ghost-free appearance.